Eviction Prevention

HRC prevents eviction through tenant education, empowerment, connection to support, and financial assistance. HRC provides Housing Support and Counselling to households experiencing, or at risk of eviction resulting from a variety of factors such as:

Low income (precarious employment, inadequate income support)
Eviction Proceedings
Landlord and tenant issues
Inappropriate or unsuitable housing
Rent or utility arrears
Consumer Debt
Relationship breakdown

The specific services provided depend on the specific circumstances and goals of program participants and may include:

Screening, Assessment and Service Prioritization
Support, guidance, case planning and goal setting with a Housing Counsellor
Advocacy and mediation with landlords and utility providers
System navigation support
Assistance to apply for income support such as OW, ODSP, EI, CPP, OAS, GIS
Assistance to apply for Community Housing and Financially Assisted Housing
Emergency Financial Assistance
Referrals to legal support
Shelter diversion and referral

The individual work of each Housing Counsellor is supported by a team-based model of case planning and service delivery that may include collaboration with CCRC’s Credit Counselling, Professional Counselling, and Community Service Orders programs to provide wrap-around services where it is beneficial to the client.